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Help centre

Frequently asked questions.

Straight answers to the questions resellers ask us most: delivery, stock condition, manifests, payment and more.

Buying & stock

Do you sell liquidation pallets in the USA?

Yes. Apex Pallet Group supplies wholesale liquidation pallets and truckloads to US buyers, shipped from our base in Fremont, California. You can order single pallets or bulk truckloads through the website.

Where can I buy liquidation pallets?

Right here — browse our full catalogue or jump straight to popular ranges such as electronics pallets, Amazon liquidation pallets, tool pallets and brand-name clothing pallets. Every listing shows the current price and what the lot typically contains.

Can I buy a single pallet, or do I have to buy in bulk?

Both options are available. Individual resellers commonly start with one pallet, while established businesses order multiple pallets or full truckloads. There is no minimum beyond a single pallet.

What are customer return pallets?

Customer return pallets contain items that shoppers returned to a retailer — for reasons like change of mind, wrong size, damaged packaging or a minor fault. Retailers liquidate these returns in bulk rather than restocking them, which is why the price per item is well below retail.

Do you sell Amazon return pallets?

Yes. Our range includes Amazon customer-return and overstock pallets — see Amazon electronics pallets, Amazon bulk pallets and Amazon mystery boxes.

Are your pallets manifested?

It varies by lot. Where the source provides a manifest or category breakdown we make it available — contact us before ordering and we will send the latest information for the pallet you are considering. Unmanifested lots are sold as described on the listing.

What condition is the stock in?

Condition is graded at lot level and stated on each listing. As a general guide: Grade A is like-new or unused stock, Grade B is fully functional with light wear or damaged packaging, and Grade C may have cosmetic damage or need attention. Customer-return lots can contain a mix — always read the listing and ask us if anything is unclear.

What is the difference between customer returns, shelf pulls and overstock?

Customer returns were bought and sent back by shoppers, so condition varies. Shelf pulls are unsold display or seasonal stock removed from shelves — usually unused. Overstock is brand-new surplus inventory the retailer never sold. Overstock and shelf pulls are generally the safest for beginners; returns offer the deepest discounts. Read our full guide.

Delivery & collection

Do you deliver pallets worldwide?

Yes. We ship pallet freight worldwide with free freight on every order, to the US and to buyers in other countries. International buyers are responsible for their own import duties and taxes. See our shipping page for details.

How much does pallet delivery cost?

Nothing: freight is included in the listed pallet price, wherever we deliver, with liftgate delivery as standard in the US. Just tell us about any tricky access when ordering. International buyers cover their own import duties and taxes.

Which cities and countries do you deliver to?

Yes. We deliver to Los Angeles, the Bay Area, Seattle, Phoenix, Dallas, Houston, Chicago, Atlanta, Miami, New York, Boston and beyond. We also ship free to buyers outside the US. Because we ship from Fremont, California, West Coast deliveries are typically the quickest.

Can I inspect or collect a pallet?

Inspection or collection may be possible by arrangement — contact us before ordering and we will confirm what is available for the specific lot.

Payment & returns

What currency will I pay in?

All prices are listed and charged in US dollars (USD).

Can I return a pallet?

Yes. You have 14 days from delivery to request a return or exchange, for defective and non-defective items, as long as they are in new and unused condition. If the return is caused by our error we cover the return freight; otherwise it is your responsibility. There are no restocking fees, and refunds go back to your original payment method within 5 days of us receiving and inspecting the return. See our returns policy for the details.

Liquidation stock is graded at lot level and sold as described, so we still encourage you to ask questions and request a manifest before ordering.

Reselling & truckloads

Can I resell the products on eBay or Facebook Marketplace?

Yes. That is exactly what most of our customers do. Liquidation stock is commonly resold on eBay, Amazon, Facebook Marketplace, Mercari, at flea markets and swap meets, and through bin stores. Check any platform rules for specific categories before listing.

Can businesses buy full truckloads?

Yes. We supply wholesale truckloads for bin stores, discount retailers and exporters. Contact us for truckload pricing and freight.

Still have a question?

Our wholesale team will answer by email: lots, manifests, delivery access and truckloads.

Contact the team
Single pallets to full truckloads

Ready to stock up?

Freight is included in every price. Ask us for the latest manifest before you buy.

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